Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Tactical aspects include system maintenance, reporting and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements.
• Ability to solve business problems by conducting analysis, reporting key findings, and making recommendations for solutions.
• Conduct analytics to proactively monitor Prospect and Lead quality and drive action based on findings.
• Participate in strategic discussions to influence senior management on business decisions surrounding enhancements.
• Internal customer interactions – will interact on a regular basis with the Staples Business Advantage Sales Ops, Sales, Marketing, SDS/Technology and Strategy teams.
• Will be responsible for communicating with senior level sales customers (ASDs, AVPs, VPs) regarding Prospect Desk processes and deployments.
• Provide a support service and interface directly with the Business Development sales leaders.
• Strategic Perspective:  This individual must gain an understanding of the strategic mandates of the business and be able to interpret the results of their analysis considering the overall business strategy.
• Change Management: Following the senior leadership approvals, this analyst is also responsible for driving their recommendations into realized gains through business adoption.

What you bring to the table:

• Ability to manage multiple projects (requests) at once with a sense of urgency required to work in a deadline driven environment.
• Ability to adapt to new business environments as the business need changes.
• Strong Excel knowledge with the capability to develop complex formulas to identify root causes or data patterns. 
• Experience in working with large data sets and ability to extract meaningful insights using Pivot Table and Slicer.
• Project Management knowledge with the capability to independently develop roadmaps & project plans.
• Demonstrated excellence in driving cross-functional projects and/or business improvement initiatives.
• Strong problem-solving & analytical mindset.
• Excellent communication skills, both oral and written.

What’s needed- Basic Qualifications:

• Bachelor’s degree in related field.
• 3-5 years’ experience in sales enablement and support, data analytics, supporting technology solutions and/or sales operations. 

What’s needed- Preferred Qualifications:

• Salesforce.com experience.
• Advanced MS Excel and strong knowledge of Power Query, Power BI.
• Project management certification a plus.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.