Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders, working with them to accelerate the company’s profitability and growth.

Staples is business to business. You’re what binds us together.

What you will be doing:

As a Rep I Accounts Receivable at Staples Finance, you’ll play a key role in supporting our billing and accounting functions. You’ll manage the full lifecycle of Staples Gift Cards—including ordering, activation, fulfillment, and devaluation—while resolving customer disputes promptly. Your day will include scanning and validating critical documents for PCI support, researching and processing credit card chargebacks, and collaborating with internal teams to resolve billing disputes and invoice delivery issues. You’ll be empowered to contact customers regarding past-due accounts, develop root cause analyses to prevent recurring issues, and ensure service level agreements are consistently met. You’ll also assist with special projects, all while maintaining confidentiality and upholding company procedures.

What You Bring to the Table:

You are detail-oriented, organized, and thrive in a goal-driven environment. Your proficiency in Microsoft Office Suite and strong computer skills help you stay on top of tasks. Excellent interpersonal and communication abilities make you a valued team member, while your problem-solving skills and drive for results allow you to quickly resolve customer concerns and support business solutions. You’ll be working under direct supervision, gaining valuable experience and developing your expertise in accounts receivable.

What’s needed: Basic Qualifications:

• High School Diploma
• 0-2 years of relevant experience; you’ll handle basic issues and elevate complex matters to senior staff
• Ability to maintain confidentiality and follow company procedures
• Detail-oriented, organized, and adept at multitasking
• Strong interpersonal and communication skills
• Basic proficiency with Microsoft Office Suite

Preferred Qualifications:

• Previous experience in accounts receivable or billing environments
• Demonstrated success in customer service roles
• Drive to learn and grow within a supportive team setting

We Offer:

Join us at Staples Finance and become part of a collaborative, inclusive culture where you’ll contribute to business solutions and have opportunities for professional growth. You’ll have the chance to work remotely, participate in associate-led Business Resource Groups, and make a meaningful impact in a company that values both its employees and its customers.

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.