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Senior Administrative Assistant

Framingham, Massachusetts, United States

Job ID 15330 Category Administration Date posted 06/19/2024 Remote On-site

Staples is business to business. You’re what binds us together.

Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

What you’ll be doing:

  • Provide comprehensive administrative support to several senior executives, ensuring efficient operation of the department.
  • Develop and utilize templates for processing routine departmental correspondence and documents, ensuring consistency and accuracy.
  • Handle sensitive information with absolute discretion, maintaining confidentiality across all levels of operations.
  • Organize and coordinate meetings, events, and travel arrangements for executives and departmental staff.
  • Track and report expenses for departmental activities and executive assignments.
  • Manage incoming calls and correspondence, screening for priority and directing to appropriate personnel.
  • Maintain and manage the calendar of supported executives, optimizing their schedule and ensuring efficient time management.

What you bring to the table:

  • Ability to handle confidential information sensitively and securely.
  • Excellent verbal and written communication abilities, applying tact and discretion at all levels.
  • analytical and problem-solving skills, with the ability to troubleshoot complex issues independently.
  • Demonstrated leadership capabilities with the ability to work autonomously, take initiative, and lead support staff when necessary.
  • Flexible and adaptable, able to meet changing demands with creative solutions.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with internal company administrative systems.
  • Demonstrated ability to create and maintain digital templates for routine correspondence and departmental documents.
  • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Strong familiarity with the terminology and operational procedures of the department.
  • Experience in preparing detailed reports and presentations for senior management.
  • Exceptional attention to detail and commitment to accuracy in all aspects of administrative support.

What’s needed- Basic Qualifications:

  • 5+ years of experience as an administrative assistant
  • 3+ years in a senior or executive support role.

What’s needed- Preferred Qualifications:

  • Bachelor's degree in business administration, Communication, or related field.
  • Experience in leading small workgroups and providing training to junior staff.
  • Advanced certification in administrative management (e.g., CAP-OM).
  • Experience with project management tools and event planning software.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.


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