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Project Manager, Marketing Operations

Framingham, Massachusetts, United States

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Job ID 20738 Category Marketing & Public Relations Date posted 08/20/2024 Remote On-site

Staples is business to business. You’re what binds us together.

Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention, and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.

What you’ll be doing:

  • Build and execute Email campaigns using Optimove as the automation platform
  • Project manage email campaign execution, including schedule, deliverables, content, data, and reporting
  • Act as a subject matter expert to advise our marketing partners on best practices for campaign development
  • Recommend how data can be used to increase personalization and dynamic content into our email campaigns
  • Build out email nurture steams and trigger campaigns to increase automation 
  • Work with business partner to ensure you have all program requirements and recommend logical and efficient solutions to execute their campaigns
  • Perform complete end-to-end testing or all projects to ensure flawless execution

What you bring to the table:

  • Detail oriented, highly organized individual with strong project management skills
  • Strong communication skills, both oral and written
  • Ability to work well independently and within a team setting including across multiple internal teams
  • Experience managing multiple projects and deadlines at one time while adjusting quickly to changing priorities and campaign timelines 

What’s needed- Basic Qualifications:

  • 2+ years of digital marketing or marketing operations experience or equivalent work experience and education

What’s needed- Preferred Qualifications:

  • Bachelor’s Degree or equivalent work experience

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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