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Distribution Centre Supervisor - Afternoon Shift

Function: Distribution/Warehouse/Transportation
Location: Mississauga, ON SC SDO, Mississauga, ON CA
Date posted: 3/8/2018 1:02:17 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1042517

About Us   

With an extensive fulfillment and delivery network, we are able to deliver customer orders next day. Over 10,000 Supply Chain & Logistics associates throughout North America deliver “easy” through the integration of process and technology. We are continuing to invest in our people, capabilities and technology to deliver “Every product our customers need, when they want it, where they want it and how they want it.” Without a doubt, our Supply Chain differentiates us from our competitors.

We offer competitive wages along with a comprehensive benefits package including medical, dental, vision, vacation, sick pay, company RRSP/DPSP, and much more.   
This position will be based out of our Fulfillment Centre at 550 Pendant Dr. in Mississauga, ON

Position Summary
The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success.
Primary Responsibilities
  • Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget
  • Analyze and conceptualize methodology
  • Make appropriate improvements to department processes and procedures
  • Participate with the facility managers in the hiring of skilled associates
  • Develop individual associate’s skills, standards and morale through training and coaching
  • Direct, support and delegate tasks as appropriate to an individual associate’s skill level
  • Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary
  • Understand and effectively communicate company policies to ensure compliance and consistent administration
  • Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance
  • Compute figures to accurately plan/adjust headcount to meet department’s objectives
  • Foster communication and teamwork among staff to ensure accomplishment of operational goals
  • Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations
  • Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures
  • Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner
  • Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment


Basic Qualifications:

  • High School Diploma or GED required
  • 1 to 3 years of work related experience in a warehouse environment is required

Preferred Qualifications:

  • Bachelor’s Degree and/or equivalent experience
  • Experience and working knowledge of warehouse systems, processes and productivity standards (WMS - AS400, computerized systems, SPC – statistical process control – and related ability to recognize, articulate and address variances in processes)
  • Computation/mathematical ability and reading comprehension of technical/financial materials and reports
  • Knowledge of personal computer (PC) applications
  • Eagerness and ability to learn - absorb new information quickly
  • Initiative to work with minimal instruction and direction
  • Strong oral and written communication skills
  • Positive associate relations skills; ability to direct, coach, support, and delegate and maintain morale
  • Demonstrated responsibility, maturity and leadership ability
  • Demonstrated analytical thinking and problem solving ability
  • Possess a sense of urgency required to work in a deadline driven environment

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship.  If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

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