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Program Manager, Sales Enablement

Function: Inside Sales
Location: Staples Corporate Center, Framingham, MA US
Date posted: 2/22/2018 1:02:50 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1041226
Position Summary: 

The Manager of Mid-Market Sales Enablement will be responsible for driving the successful delivery of key Playbook initiatives and projects through proactive, disciplined project planning & management. A good candidate for this role will have a proven track record of managing high profile projects, leveraging cross-functional partnerships, providing strategic leadership and displaying exceptional communication skills.

Primary Responsibilities:
  • Contribute thought leadership and strategic input to the Mid-Market Sales space
    • Partner with key teams in Sales, Marketing, Learning & Development, Ops,  etc. to develop and drive improved sales process initiatives (Playbook) from concept to execution
    • Continually strive to identify opportunities to improve sales efficiencies and proactively spot and communicate trends
    • Leverage data and analytics to identify opportunities for improvement
  • Coordinate and Project Manage the launch of new Mid-Market Sales Playbook initiatives
    • Project manage various initiatives; provide ongoing status/progress reporting to senior leadership; identify risks and lead efforts to overcome challenges
    • Work with cross-functional teams to complete requirements within required timeline and budget
    • Identify and communicate dependencies with other areas of the company
    • Work with functional support teams to ensure progress on dependencies
    • Monitor implementation, track progress and resolve issues as they arise
    • Identify and drive management and reporting of Key Performance Indicators for every project
    • Balance multiple competing priorities, while paying close attention to execution details
  • Build and sustain relationships with internal business partners
    • Foster a collaborative and healthy relationship with key business partners and sales teams
    • Creatively manage expectations in a fast-paced and complex environment


  • Bachelor’s Degree
  • 3-5  years supporting a sales or customer service organization
  • Highly organized with an ability to simplify complicated ideas, processes or plan
  • Proven ability to work with others effectively at all levels of seniority
  • Project management experience ranging from planning and design through execution, risk mitigation and analyzing.
  • Can do attitude and willingness to tackle any ask
  • Exceptional Communication skills
  • Strategic thinking combined with “on your feet” thinking; problem solver
  • Be fun to work with
  • Proficient in using PowerPoint, Excel and Word


Additional Information


Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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