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Web Merchandising Specialist

Function: Merchandising/Buying
Location: Quill Lincolnshire, Lincolnshire, IL US
Date posted: 3/13/2018 5:27:19 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1041109

This position develops, verifies and approves web promotion roadmaps based on direction from the category selling team. The role builds & maintains all elements  surrounding  on-line promotions for Quill.com and Medical Arts Press.com including:  new item build for component deals & bundles, pricing and price messaging.  They are responsible for the coordination, entry and maintenance of all promotional data into the Connectpoint tool

This job is responsible for coordinating and implementing web selling tools (i.e., cross-sell, up-sell, attachment) to optimize margin, share of wallet and average order size value.  This includes running reports, analyzing current data, making recommendations for improvement to the Category Selling Manager and using system tools, implement those changes

This Position will work closely with business owners to collect and input the back-end data (non-content) such as VIP hierarchy, sell price, & unit of measure, for all new items.  In addition, they will execute items rein-states, vendor switches, item activation, discontinues, cost and price updates.   The role collects, researches and responds to all CR/DSS/Sales associate’s questions related to products and
vendor set-up.  They will manage wholesale sku data including loads, SKU matching and related de-stock projects.  In addition, they will work closely with the Staples Sku Central team to correct a sku matching issues between Staples corporate sku and Quill’s item number

Position Responsibilities:

  • With input from the category merchant, proactively coordinate and execute all web assets throughout all levels of the website, including placement and programming of web assets throughout the websites.  Responsible for reviewing accuracy of all assets prior to go-live along with checking offers day of go-live to ensure accuracy.
  • Coordinate and implement web selling tools to optimize margin, share of wallet and average order size value.  This includes analyzing current data ,making recommendations for improvement and using system tools, implement those changes.  Examples include, but are not limited to: More Buying Options, post-Add to Cart offers, up-sell offers such as warranties & services.
  • Responsible for the accuracy of vendor set-up, sku set-up & maintenance for all buy-side item data, including wholesaler management.   Communicates closely with vendors on cost and compliance issues.  Responsible for providing vendors training on VROOM new item setup tool.
  • The point of contact for Merchandising with all Customer Relations teams. Maintain a positive cross-functional relationship with this team, resolving all questions and issues by working directly with vendors. 
  • Decides on sku alternative for discontinued skus to benefit web selling initiative and replacement of end-of-life skus in print media.
  • Daily and weekly monitoring of search results reports to optimize our customer’s shopping experience.  Includes working with SEO and IS teams to execute tests and communicate results & implement search term updates.
  • Maintain a solid relationship with Staples’ Sku Central team, investigating all sku match issues quickly for a timely resolution


Basic Skills:

  • Bachelor's Degree
  • 1 plus years of related experience

Preferred Skills:

  • Basic knowledge of Word and Excel with proficiency in Access a plus
  • Excellent written, verbal communication and interpersonal skills.
  • Ability to prioritize and re-prioritize tasks based on fluctuating deadlines while continually meeting deadlines and maintaining a positive attitude.
  • Detail orientated
  • Ability to Analyze data, understand key indicators and make decisions using that data

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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