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Technology Project Account Manager -Sales Support & Pricing

Function: Technology
Location: , Mississauga, ON CA
Date posted: 2/15/2018 9:01:33 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1040543

Technology Project Account Manager- Sales Support and Pricing will consult and work as a team with Technology Sales Specialists (TSSs), Account Managers (AMs), Sales Account Leaders (SALs), Business Development Managers (BDMs), customers and vendor partners to proactively identify and grow the ergonomic and wellness business in their assigned customer base, using methods such as joint account profiling while serving the customers’ needs and cost restrictions. They will be responsible for supporting the technology and sales teams nationally quoting and sourcing products for existing Large and Mid-Market Accounts and interacting frequently with clients. This individual will on occasion review and respond to RFPs, RFIs and RFQs with a focus to drive and penetrate ergonomic technology solutions into our current customer base.
  • penetrate existing accounts by following up on recent Ergotron sales, quote new opportunities
work on an installation program and coordinate rollouts
  • Drive profitable sales and margin growth by supporting our sales teams and meeting all KPIs on a weekly and monthly basis
  • follow up on leads, leverage a target list of customers and proactively calling out to clients with a focus of building and closing opportunities
  • day to day quoting and supporting our Technology Specialists and general line selling team
  • work directly with our vendor partners to register deals and obtain deviated costing
  • Go through historical leads from Deal Registrations, Special Pricing Requests to close opportunities
  • Lead vertical-specific campaigns, as defined in conjunction with Vertical Sales Leaders
  • Actively search for buying groups, contracts and RFP opportunities
  • Works with their direct Sales Manager and Sales team to develop IT Supplies sales strategies for their assigned book of business (BOB)
  • Conduct periodic meetings and/or trainings for team members to help them grow in their ability to position ergonomic and wellness products and services.
  • Provide ongoing training to the inside account management team on how to identify and qualify technology opportunities
  • Respond to customer inquiries from any web links or phone numbers used in advertisements for ergonomic & wellness products and services.
  • Lead generation, tracking and reporting.
  • Attend trade shows or vendor-sponsored events, training sessions, and customer technology events, as well as on-site customer meetings


  • Ability to interact with confidence over the phone and through email with customers
  • Strong analytical skills and the ability to multi-task
  • Strong verbal, written, and presentation skills
  • Strong interpersonal and customer relation skills
  • Demonstrates consultative selling skills
  • Demonstrates strong team building attributes
  • Strong negotiation skills with proven closing ability
  • Proven sales track record of meeting sales targets and company goals
  • Knowledge and experience working with CRM, preferably SFDC
  • Computer literacy, including above average competency in Excel, Word, Outlook & PowerPoint
  • Demonstrated ability to balance multiple projects involving large revenues and a high degree of complexity
  • Ability to function independently with little or no supervision as well as working effectively in a team environment
  • Experience working with channel and distribution partners an asset.
  • Minimum 3 years of selling experience penetrating or maintaining accounts
  • Previous Technology product industry experience required
  • Experience in selling Ergonomic technology related products an asset
  • Strong knowledge and understanding of telesales and the sales planning process. 
  • Strong knowledge in managing margins and pricing profitable quotes
  • Bilingual in French an asset but not required.
  • Post-secondary education in business related discipline – Diploma or Degree preferred.
  • Any technology based certifications an asset.

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.

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