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STS Technology Program Account Manager

Function: Inside Sales
Location: Livonia MI, Sales Office, Livonia, MI US
Date posted: 1/18/2018 1:00:45 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1035531

Imagine working for a company that has one of the widest selections of technology products in the industry. Staples Technology Solutions (STS) is a B2B Sales division of Staples Contract and Commercial. We provide multiple solutions to businesses including data center infrastructure products and services, desktops, laptops, tablets, peripherals, Managed Print Services, and Outsourced IT products including cloud hosting and back up. From the largest global enterprises to local commercial businesses, our STS team provides customized solutions that leverage our vast purchasing, warehousing, delivery and logistics and to meet customers everyday business needs. For more information, visit: http://careers.staples.com/key-hiring-areas/technology-sales/. 

Position Summary: 

The Technology Program Account Manager (TPAM) will collaborate in a joint sales motion with our Inside Account Managers (IAM) to drive and penetrate technology sales into our current customer base in addition to working with our new business acquisition team when applicable. We will support and sell our entire technology product and services offering, which includes but is not limited to computers, printers, headsets, memory, shredders, and many other office and desktop technology products, along with procuring leads for IT services and MPS (managed print services) opportunities.  

Primary Responsibilities: 
  • Identify and close technology sales opportunities within existing inside sales accounts and identify new business accounts using consultative, value-based selling strategies to grow and penetrate technology business 
  • Set up technology standards lists to create loyal Staples technology customers 
  • Provide ongoing training to the inside account management team on how to identify and qualify technology opportunities 
  • Ensure that the IAM’s feel comfortable and confident discussing and broaching the subject of low tech commodity items 
  • Develop, nurture and grow manufacturer relationships and work with our key suppliers and other identified technology vendors to grow sales 
  • Work closely with internal partners and groups to ensure customer satisfaction and loyalty

  • High school diploma or GED 
  • 1-3 years' experience selling desktop technology (including computing devices) and peripherals to customers at the administrative, management, and senior management level 
  • Knowledge of Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) 
  • Strong organizational, prioritization, time management, and communication (written & verbal) skills 
  • 3+ years’ experience selling desktop technology (including computing devices) and peripherals to customers at the administrative, management, and sr. management level 
  • Ability to develop winning proposals, collect and analyze data, support and conduct client business reviews that lead to customer retention and profitable sales growth 
  • Knowledge of Salesforce.com and AS400 
  • Resourceful and able to work independently

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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