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Sales Support Coordinator - Quill

Lincolnshire, Illinois, United States

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Job ID 10138 Category Sales & Sales Support Date posted 05/07/2024 Remote On-site

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.  Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.  From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.  

As a Sales Support Coordinator, you will assist our Inside Account Managers handling a variety of requests and projects that will allow our Sales teams to be more productive with their customers.  In addition, maintaining current knowledge of products and processes, and providing an outstanding customer experience. 

What you’ll be doing:

  • Customer Base Data Hygiene
  • Running various sales reports
  • Handling cross-referencing projects
  • Sales Lead distribution
  • Building annual account reviews

What you bring to the table:

  • Excellent verbal and written communication skills
  • Ability to prioritize among competing tasks
  • Critical thinking and problem-solving skills
  • Strong time management and organization skills

Qualifications

What’s needed – Basic Qualifications:

  • 1-3 years’ experience in an Administrative or Customer Service role
  • Proficient with Microsoft Office Windows Applications
  • Ability to come onsite twice a month at Quill's Lincolnshire, IL location.
  • High School Diploma or G.E.D

What’s needed – Preferred Qualifications:

  • Previous experience in a Sales Support role

We offer:

  • Competitive base pay, plus commission potential
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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