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Inside Sales Print & Promotional Specialist - Quill

Lincolnshire, Illinois, United States

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Job ID 9213 Category Sales & Sales Support Date posted 04/30/2024 Remote On-site

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.  Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.  From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.  

The Print & Promotional specialist will collaborate with all Quill sales teams & internal business units to support new and existing customers, in turn developing transactional and solution sales. They operate as a customer advocate by being the expert in their respective category while ensuring Quill is in optimal position to win profitable deals. 

What you’ll be doing

  • Building, maintaining & converting opportunity pipeline with precise notes and high conversion rates from start to finish  
  • Effectively communicating and building relationships with Quill sales teams, internal business partners, vendors, and customers 
  • Champion company values and services, in addition to Print & Promotional features and benefits 
  • Leverage company confidential costing structure and vendor partners/solutions to maximize sales conversion  
  • Accountable to provide clear, concise, timely and accurate responses to product questions and requests for quotes 

What you bring to the table:

  • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities
  • Strong performance in an environment that requires adaptability to change    
  • Strong presentation skills    
  • Self-starter, results oriented     
  • Strong time management and organizational skills      
  • Not afraid to ask questions. You view challenges as opportunities     
  • Know every conversation is different; you think dynamically and remain calm under pressure      
  • Culture is important to you, and you want to positively impact your environment and coworkers

What’s needed- Basic Qualifications

  • High School Diploma or GED
  • 1+ years of relevant experience in sales or customer service
  • Ability to work onsite 3 days per week at the Lincolnshire, IL office. 

What’s needed- Preferred Qualifications

  • Thorough knowledge of category specific (Print & Promotional) products and services
  • Has experience with business-to business sales process
  • Previous experience with virtual selling or relevant career experience (or education)

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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