Our Contact Centers are a division of Staples® Contract Customer Service – the leading office supply distributor in the U.S. with five Contract Customer Service locations around the country, including the Rochester, NY, area. Serving mid-sized companies as Staples Business Advantage® and Fortune 1000 corporations as Staples National Advantage®, Staples Contract is our fastest-growing division. We provide exceptional customer service within all of our Contact Centers through courteous people, detailed training, advanced technology and support from our national purchasing and distribution centers. Staples Customer Service team is committed to our customers, associates, results, and bringing easy to offices everywhere.
Customer Service Representatives in our Contact Centers (CSR) answer inbound phone calls from Staples’ customers nationwide, placing orders from our wide range of product offerings, including Office Supplies, Furniture, Technology Products, Facilities and Breakroom Supplies, Print and Promotional Products.
This service-driven, entrepreneurial business offers a wide range of career opportunities, including call center customer service representatives, fulfillment center associates, business development associates, account managers, field marketing and technical support and much more.
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