Staples global careers United States

Consortium Account Manager

Function: Sales/Telesales
Location: Orlando, Florida
Date posted: 03/17/2017
Type: Full-time
Permanent / Contract: Regular
Job number: 1008724

Position Summary:     

The Consortium Account Manager (CAM) will be responsible for building relationships within Staples’ new and existing contract accounts within the verticals of healthcare, education, retail, hospitality, public sector and customers housed under a GPO (Group Purchasing Organization).  The CAM will specifically target the individuals responsible for purchasing by utilizing key selling tools to grow and retain a book of business.  The CAM will leverage these relationships to grow sales profitably through increased compliance with existing Staples’ programs, driving improved operational efficiency and through the introduction of new commodity categories.


The CAM will be responsible for contacting their assigned customer locations via phone and email on a regular basis in order to continue to provide convenience of procurement through Staples.    


Primary Duties And Responsibilities:

Perform all Inside Account Management duties including, but not limited to -

Customer contact via phone and email on a regular basis

Driving incremental sales growth

Improving compliance by single sourcing through Staples 

Introducing new products 

Train/educate customers on program offerings and best practices that reduce the cost of delivering office products 

Maintain accurate and up-to-date logs summarizing all customer contacts in

Effectively communicate value in addition to features and benefits

Work effectively in conjunction with all Staples functional groups including customer setup, e-commerce, customer service, fulfillment, delivery, operations and the multiple lines of business to properly coordinate sales activities with operational best practices and Staples’ selling objectives

Be able to successfully engage in balancing multiple tasks through the use of good time management, prioritization and organizational skills


High school diploma or GED 

Proficiency in PowerPoint, Excel and Outlook 


College degree 

At least 1 year successful sales experience 

Proven self-starter with energy and motivation to uncover, develop and close sales 

Must be result-oriented and driven by both financial and career opportunities 

Demonstrated strong time management skills 

Strong relationship building skills 

Knowledge of product, pricing, competition and sales objectives 

Ability to sell company values and services, in addition to program features and benefits via phone and internet 

Ability to sell multiple buyer levels within small to mid-sized customers 

Adaptable to a fast-paced organization that changes to continuously improve the customer experience 

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.