Staples global careers United States

Account Manager & Customer Service Internship-Orlando, FL

Function: Internships/Co-op
Location: Orlando, Florida
Date posted: 03/01/2017
Type: Full-time
Permanent / Contract: Temporary
Job number: 1007040
Jump start your career – Intern at Staples Business Advantage!
At Staples Business Advantage your work is visible. Excellent performance is rewarded and you’ll get to see the results of your efforts in the growth of the business. As part of the Staples, Inc. organization, you’ll enjoy the advantages of working for a major corporation and a variety of career growth opportunities, which is what makes working for Staples Business Advantage truly special.
We’ve created a 12 week Summer Internship Program for undergraduate students that put emphasis on personal growth and professional development. Throughout the summer, students have the opportunity to assume sole ownership of a designated project that can make a real impact on the business. Please note, projects may change based on business need to fit the direction of company objectives.
As an Intern working with the Contract Account Management Team, you will be responsible for internal documentation, outbound dialing and consistently partnering with the Inside Account Managers and Area Sales Managers to assist seasonal requirements.
What You’ll Do:
  • Create a portfolio of pricing ideas/strategies/offers for the customer to Staples and gain a commitment
  • Be creative in response to the customer, ask relevant questions of the Inside Account Managers, and collaborate on idea generation to bring value to the customer
  • Provide customers and the Inside Account Manager’s timely and accurate information concerning the new pricing
  • Understand the needs of business to Staples and understand and/or make recommendations
  • Help resolve customer issues on behalf of the Inside Account Manager
  • Actively outbound dial in an effort to verify information

What You’ll Need:

Basic Qualifications:
  • Enrolled at a 4 year institution
  • Requires a GPA of 3.00 or higher
Preferred Qualifications:
  • 2018 Grad, This intern will be entering their senior year of college
  • Proficient use of Microsoft Office suite (Microsoft Word, Excel, PowerPoint)
  • Excellent written and verbal communication skills
  • Excellent analytical skills with ability to provide recommendations
  • Ability to plan, prioritize, and organize work effectively
  • Ability to work independently and effectively with others in a variety of settings
  • Innovative & Creative!
  • High Energy & Enthusiastic!


Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.