Staples global careers United States

P2P Global Process Owner

Function: Finance
Location: Shared Services Columbia, Columbia, 29223, South Carolina
Date posted: 03/20/2017
Type: Full-time
Permanent / Contract: Regular
Job number: 1008287
Job Summary:

Strategic thinker who will develop, lead and manage the Procure-to-Pay (P2P) process for Staples within North America in our Shared Service center with responsibility for strategic direction of BPO strategy within the P2P process. Innovate with us by implementing leading practices to standardize the P2P processes across our Global Service Locations. Senior change leadership role responsible for the delivery of seamless efficient transactional processing through Procure to Pay. The role works alongside existing Group initiatives with our indirect procurement team, commercial partners, customer service, logistics and supply chain providing linkage to overall Procure to Pay management. Establishing and maintaining a continuous improvement mindset with everybody working on the P2P process globally. Building a network of expertise to excel in a thriving environment of professional development and teamwork. This role can be located at either Columbia, SC or Framingham, MA

 Job Responsibilities:

• Provide Strategic direction to the BPO

• Acting as a primary liaison between the SSC P2P process, BPO teams for P2P and the business units and functions to generate demand for services and negotiate SLAs

• The Procure to Pay Process is a critical tower that includes, Accounts Payable, Variance Matching, and Vendor Relations

• Leading & coordinating the Finance work streams associated with Procure to Pay optimization

• Develop business cases with data driven cause & effect analysis, for supporting technologies and changes in the way of working

• Driving innovation in the process by continually benchmarking against leading practices and establishing ongoing initiatives to enhance capability and efficiency

• Leading the continuous improvement effort for the end-to-end Procure to Pay process

• Strategic developer of efficiencies through the P2P process

• Implementation of readiness assessment for continuing change management processes

• Work closely with BPO to provide strategic direction for continuous process improvement

• Creating a seamless and satisfying internal and external customer experience 

• Proactively seeking and action feedback from customers on the end-to-end process

• Clear and concise communication with partners for continuous improvement

• Influence without authority to promote change management of the order to cash processes and efficiencies

• Responsible for Strategic direction to BPO

• Responsibility for continuous process improvements of the P2P cycle

• Defines SLA’s with the business and continues to communicate those with the business function leaders

• Short term focus will be to develop strategy for efficient transformation of the Procure to Pay Process and communicating this continuously to the appropriate stakeholders 

• SLA compliance
• Demonstrated ability to think both strategically and tactically
• Demonstrated ability to deliver continuous improvement initiatives
• Skilled in building strong external and internal strategic relationships
• Highly competent in influencing without authority through knowledge, skills, and relationships
• Skilled in managing a portfolio of business issues that cross short and long term strategic objectives
• Adept at looking cross functionally and weighing competing ideas and priorities
• Proficient in influencing overall business results while managing the risk profile of the business
• Excellent communication and presentation skills
• Bachelor’s Degree required
• MBA preferred
• CPA preferred
• 8-10 years in Shared Service Environment
• 5- 8 years in P2P tower
• 5 yrs accounting experience
• Significant years of experience in a process area with strong knowledge of the end-to-end process
• Experience in leading transformational program or enterprise wide change initiatives
• Experience working for a multinational organization and working with colleagues internationally
• Experience working in a process-driven environment
• Proficiency in English language
• Team player with ability to build relationships and influence team members and wider stakeholders
• Excellent communications skills

Additional Information
Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.