Staples helps small business customers make more happen by providing a broad assortment of products, expanded business services, and easy ways to shop – in stores, online, via mobile, or through social apps. Staples Business Advantage, the business-to-business division, caters to mid-market, commercial, and enterprise-sized customers by offering a one-source solution for the products and services they need, combined with best-in-class customer service, competitive pricing, and a state-of-the-art ecommerce site. In support of our corporate 20/20 Strategy, Staples is making aggressive investments to push our eCommerce experience to new levels in desktop, mobile and omni-channel commerce.
The Product Manager, Acquisition and Paid Programs will join a growing Global eCommerce team tasked with planning and managing the Staples Advantage and Staples.com eCommerce site of the future. The Product Manager, Acquisition and Paid Programs will be responsible for defining a world-class and innovative customer experience and driving the 20/20 roadmap for Staples Advantage and Staples.com programs. The aim of these programs is to acquire and engage mid-market customers at digital scale, growing mid-market programs and lifetime value.
The position holder will do this by leveraging his/her strong understanding of ecommerce technologies and trends, listening to customer feedback, benchmarking against other B2B leading sites, understanding stakeholder priorities, addressing un-met customer needs, and seizing market opportunities to define exceptional online solutions.
This position represents an ideal role for candidates with a strong technical background and/or those with 6 or more years of online product management experience who can successfully develop requirements and solutions based on customer needs, competitive landscape, and business goals. He or she should be able to build and manage plans that outline dependencies, timelines, milestones and success criteria. Given the highly strategic and cross-functional nature of this role, the successful individual will possess a combination of structured strategic thinking, exceptional leadership and collaboration skills, strong analytical ability and a passion for new ideas.
Primary Duties and Responsibilities:
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.