The Aurora Contact Center in Aurora Colorado – is a division of Staples Contract Customer Service – the leading office supply distributor in the US with five Contract Customer Service sites around the country. We make available to our customers a multitude of options for their business, including traditional office products, computer and technology solutions, facility and break room supplies, office furniture, and custom print and promotional items, to just name a few. We provide exceptional customer service with our courteous people, detailed training, advanced technology and support from our national purchasing and distribution centers. The Aurora Contact Center is committed to their customers, associates, results, and keeping it easy.
Responsible for the day-to-day operations of a team of representatives who receive incoming calls and provide basic customer service with the objective of extending contact to see new or additional products and services. Plans, directs, manages, and evaluates workflow. Coordinates work activities to achieve the volume expected to meet operational requirements. Responsible for the day-to-day application of organizational policies and procedures.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.