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Warehouse Supervisor - 2nd Shift

Function: Distribution/Warehouse/Transportation
Location: MCC Charlotte DC CA, Charlotte, NC US
Date posted: 12/7/2017 8:58:49 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1034290

Position Summary


The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success.


What You’ll Do

  • Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget
  • Analyze and conceptualize methodology
  • Make appropriate improvements to department processes and procedures
  • Participate with the facility managers in the hiring of skilled associates
  • Develop individual associate’s skills, standards and morale through training and coaching
  • Direct, support and delegate tasks as appropriate to an individual associate’s skill level
  • Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary
  • Understand and effectively communicate company policies to ensure compliance and consistent administration
  • Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance
  • Compute figures to accurately plan/adjust headcount to meet department’s objectives
  • Foster communication and teamwork among staff to ensure accomplishment of operational goals
  • Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations
  • Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures
  • Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner
  • Understand all safety procedures; ensure safe work practices are followed and maintain a safe


What You'll Need

  • High School Diploma or GED
  • 1 to 3 years of work related experience in a warehouse environment
  • Ability to work with deadlines and completion times
  • Experience working in an automated environment and working knowledge of warehouse systems, processes and productivity standards (WMS, computerized systems, SPC – statistical process control –  and related ability to recognize, articulate and address variances in processes)
  • Ability to work in a fast-paced environment
  • Knowledge of MS Excel
  • Strong oral and written skills
  • Ability to direct, coach, support, and delegate and maintain morale
  • Demonstrated responsibility and maturity
  • Proven leadership skills
  • Demonstrated analytical thinking and problem solving ability
  • Understanding of safety regulations 

What We Would Prefer, but not required:

  • Bachelor’s Degree and/or equivalent experience
  • Manhattan associates WM experience
  • Knowledge of MS Access 
  • Bilingual - English/Spanish

What You’ll Get

  • Excellent health, dental, vision and life insurance coverage
  • Generous paid time off
  • Tuition reimbursement
  • 401(k) with company match
  • Bonus incentives



About Us

Staples Supply Chain and Logistics is recognized as one of the top supply chain organizations within North America.  With an extensive fulfillment and delivery network providing services for three main business units, we are able to deliver customer orders next day to 98% of the U.S. population, not to mention or Distribution Centers supporting our Retail Stores.  Our 10,000 Supply Chain & Logistics associates throughout North America continue to “make more happen” through the integration of people, process and technology.  We sell more than 2 million SKUs and are continually adding more products for our customers.  We continue to invest in our people, capabilities and technology to deliver “Every product our customers need, when they want it, where they want and how they want it.”  Without a doubt, our Supply Chain differentiates us from our emerging competitors. 


Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. 



There is no sponsorship available for this position at this time.

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