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Bilingual Furniture Account Manager (12 months contract)

Function: Outside Sales
Location: Ottawa, ON, Ottawa, ON CA
Date posted: 12/3/2017 9:01:09 PM
Type: Full-time
Permanent / Contract: Temporary
Job number: 1033801

The Furniture Account Representative (FAR) is responsible for developing furniture sales in new and existing Strategic, Large and Mid-Market Accounts within a geographic territory. The FAR serves as the contract furniture subject matter expert for his/her assigned sales representatives or owned accounts and works with them to access and persuade the customer’s furniture buyers. The FAR leverages Office Products team members to generate leads and opportunities to achieve independent quotas. The FAR also manages the day-to-day needs in existing furniture accounts and is expected to carry his/her own book of business.

This position is for a 12 months contract with a possibility for extension or change to regular status based on business needs.


Primary Responsibilities


Drive Sales

  • Leverage the OP organization to increase furniture penetration within existing accounts and does independent prospecting work to seek new business opportunities

  • Manage day-to-day relationship with existing customers by developing a high value-add relationship with decision makers

  • Achieve contract and commodity Furniture revenue and gross margin targets in defined territory (team goal and own book of business)

  • Achieve retention and penetration furniture targets in existing furniture accounts  (team goal and own book of business)

  • Target Segment – $1.3M to $1.4M per year in total sales focusing on Strategic, Large and Mid-Market Accounts within a specified geographic territory 


  • Work with their Furniture Sales Manager to develop and review contract target account opportunities for their territory assignment

  • Research, contact, qualify, prepare and present solution to acquire new furniture accounts

  • Coordinate sales and account maintenance efforts with other sales resources (Furniture Sales Support, Interior Design, Project Manager, WDI staff) 


  • Develop and regularly maintain an ongoing 180 day funnel within SFDC

  • Develops annual business plan for territory; targeting verticals, markets or specific customers

  • Provides weekly and monthly updates on account development progress to management 


  • Required to travel to customer by car

  • Manufacturer show room visits maybe a required


Knowledge / Skill Requirements 

  • Experience managing large project and installations

  • Strong networking skills and the ability to network at all levels in an organization

  • Excellent interpersonal and communication skills

  • Proven experience in developing and delivering professional sales presentations

  • Demonstrates ability to focus on new business development initiatives where sales focus within existing customers will not be assigned

  • Technically proficient with Microsoft office and Internet with ability to learn required vendor furniture systems and case goods

  • Ability to take measurements of customers space and provide solutions

  • Strong understanding of manufacturers products and their application

  • A proven self-starter

Recommended Qualifications


  • Minimum of five (5) years of experience in outside sales prospecting new business

  • Minimum of two (2) years of experience in facilitating collaborative meetings to develop strategic working relationships with one or more of the following audiences: CEO, CFO, Board of Directors, Facility Managers, Building Officials, Procurement Managers, Architects, Designers and Building Contractors 


  • Post-secondary Education in Sales, Marketing or Business or equivalent level of experience

What Staples Business Advantage offers you 

  • Market competitive annual base salary
  • Uncapped monthly commission plan
  • 3 weeks vacation accumulated within a 12 months period
  • 2 personal paid days
  • Competitive flexible benefits program
  • Associates’ discount program
  • Joining a great corporate culture
  • And much more… 


Staples Business Advantage is a large organization and continues to grow across Canada. This position can lead to various promotions.

About us

Staples Business Advantage TM is the leading business supplier in Canada, providing customers with a complete assortment of products and services, including office supplies, technology products, facility solutions, furniture, and business services. As the business-to-business division of Staples, Staples Business Advantage works with companies of 20 or more employees to develop customized programs and to provide dedicated account management to meet the needs of any business.

Staples Business Advantage Canada is headquartered in Mississauga, Ontario with eight distribution centres across Canada. The company employs over 1,500 associates and leverages over 170 delivery vehicles. Staples Business Advantage works in partnership with the Staples Business Advantage Contract division in the US and internationally to provide common programs for our international customer base. Staples Business Advantage provides many advantages for all business sizes: a customizable online ordering system, excellent customer care, easy-to-browse catalogues, next day delivery capabilities and a dedicated sales organization to meet the needs of every type of business.

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship.  If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-877-782-7537.


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