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Consortium Account Manager

Function: Inside Sales
Location: , Maitland, FL US
Date posted: 10/30/2017 9:02:01 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1030814

Position Summary:     


The Consortium Account Manager (CAM) will be responsible for building relationships within Staples’ new and existing contract accounts within the verticals of healthcare, education, retail, hospitality, public sector and customers housed under a GPO (Group Purchasing Organization).  The CAM will specifically target the individuals responsible for purchasing by utilizing key selling tools to grow and retain a book of business.  The CAM will leverage these relationships to grow sales profitably through increased compliance with existing Staples’ programs, driving improved operational efficiency and through the introduction of new commodity categories.


The CAM will be responsible for contacting their assigned customer locations via phone and email on a regular basis in order to continue to provide convenience of procurement through Staples.    


Primary Duties And Responsibilities:

  • Perform all Inside Account Management duties including, but not limited to -
  • Customer contact via phone and email on a regular basis
  • Driving incremental sales growth
  • Improving compliance by single sourcing through Staples 
  • Introducing new products 
  • Train/educate customers on program offerings and best practices that reduce the cost of delivering office products 
  • Maintain accurate and up-to-date logs summarizing all customer contacts in Saleforce.com
  • Effectively communicate value in addition to features and benefits
  • Work effectively in conjunction with all Staples functional groups including customer setup, e-commerce, customer service, fulfillment, delivery, operations and the multiple lines of business to properly coordinate sales activities with operational best practices and Staples’ selling objectives
  • Be able to successfully engage in balancing multiple tasks through the use of good time management, prioritization and organizational skills



  • High school diploma or GED 
  • Proficiency in PowerPoint, Excel and Outlook 


  • College degree 
  • At least 1 year successful sales experience 
  • Proven self-starter with energy and motivation to uncover, develop and close sales 
  • Must be result-oriented and driven by both financial and career opportunities 
  • Demonstrated strong time management skills 
  • Strong relationship building skills 
  • Knowledge of product, pricing, competition and sales objectives 
  • Ability to sell company values and services, in addition to program features and benefits via phone and internet 
  • Ability to sell multiple buyer levels within small to mid-sized customers 
  • Adaptable to a fast-paced organization that changes to continuously improve the customer experience 

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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