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Bilingual HR Business Consultant (English/Spanish)

Function: Human Resources
Location: MCC So. California, Ontario, CA US
Date posted: 10/2/2017 5:02:17 PM
Type: Full-time
Permanent / Contract: Regular
Job number: 1027785

The HR Business Consultant (HRBC) will work with managers and associates for a business unit and become a valued contributor by managing the delivery of our HR policies, executing business specific projects and initiatives relating to people and demonstrating leadership in human resources decisions, procedures and programs.

The HRBC will provide consulting and support for management teams and associates in a fast paced production environment.  Partnering with leaders and associate populations for alignment through effective communication, business acumen, and engaged presence throughout the organization with a commitment to our growing business.  Scope of impact will include: labor planning, building labor strategies in partnership with operations, policy interpretation, providing advice and counsel on employee issues with emphasis on people management and implementing practices and programs in support of the HR and business strategy.

The HRBC will be responsible for designated projects, helping to develop procedures and programs to support HR and business priorities and compiling and analyzing data for reports and special projects.  The HRBC will be empowered and responsible for all aspects of the market HR organization spanning from strategy to tactical execution and delivery of goals.  The focus of this role is on tactical and execution activities and this person will be expected to perform in the capacity of a key business leader with an emphasis as the subject matter expert as it relates to human capital.

Key Responsibilities:
  • Champion and drive key HR programs and objectives
  • Workforce Planning: Develop labor/staffing plans, partner and execute with Talent Acquisition and leadership teams.  Drive activities as they relate to market staffing and initiatives, collaborate with managers on workforce restructuring
  • Talent Development: Partner with organizational resources to identify, communicate and deliver training solutions to address associate skill, knowledge and leadership gaps. Provide thought leadership and project support for various talent management initiatives and projects as needed. Facilitate training sessions related to assigned programs or section areas as needed
  • Proactively identify trends/issue by leveraging data, explore/create solutions to support stabilization in a changing local market
  • Perform administrative maintenance, audits, compliance activities as it relates to associate records, electronic and paper
  • Associate Engagement: Proactively advise leaders on emerging workplace trends and recommend associate engagement strategies that balance the business and associate needs. Understand associate needs using focus groups, exit interviews etc. to help promote satisfaction and ensure strategies are in place to foster an inclusive culture and maintain a union free environment. Develop and deliver key strategies in partnership with your leaders
  • Coach and development of leaders
  • Coach managers to effectively manage and improve the performance of their teams
  • Advise managers on people issues by helping to identify root cause and develop solutions to help meet business needs
  • Facilitate Performance Management processes
  • Drive a high performance culture through effective implementation and follow-up of performance management processes and tools that ensure fair and equitable treatment of all associates
  • Partner with leadership on the creation/execution of performance improvement plans and performance management
  • Understand Associate Relations issues and provide counsel to the business, engage in AR activities, leverage COE when appropriate
  • Advise and execute to the Strategic Capability Planning for the supported business unit
  • Provide input into the people capability planning process by helping to identify solutions to address needs identified by the business
  • Assist with organizational design process and deployment of changes
  • Help identify needs and recommend solutions regarding talent acquisition, associate development programs that assist in building a talent pipeline to support long and short term strategic priorities and help support the succession planning process
  • Be a high performance culture activist. Help support and align culture and strategy to support the company vision, mission, and values
  • Liaison between Centers Of Excellence (COEs) and the supported business unit
  • Partner with Talent Acquisition including Diversity TA (where appropriate) on recruiting processes, headcount management, candidate offers, internship opportunities and recruiting events
  • Partner with Compensation on candidate offers, promotional offers, job evaluations and market competitiveness
  • Partner with Workplace Inclusion & Diversity on creating and sustaining an inclusive culture and diverse workforce designed to drive organizational growth and success
  • Engage with managers and associates to escalate HR issues (pay, benefits, leave of absence). Partner with HR Services to effectively resolve in a timely manner.
  • Develop, engage and oversight of 1 direct report
  • May conduct/participate in the recruiting of direct reports and conduct/participate in the completion of performance evaluations for any direct reports. Responsible for training and mentoring direct reports.


Education Requirements:
  • Preferred Bachelor’s degree in HR Management, Organizational Psychology, Business or related discipline
  • PHR /SPHR certification preferred
  • A minimum 5 to 7 years of experience in a tactical Human Resources function, which includes supporting multiple levels of management in a fast-paced work environment
  • HR experience with emphasis in change management, performance management, inclusive leadership practices and organizational effectiveness
  • Bilingual - English/Spanish
Critical Skills:
  • Business acumen
  • Process orientation, Continuous Improvement
  • Analytical skills/Leverage data for solutions
  • Problem solving skills
  • Consulting, facilitating and project management skills
  • Ability to influence multiple layers of management
  • Cultural competence and agility
  • Strong understanding and appropriate application of the business case for diversity and inclusion.
  • Demonstrate a collaborative approach while identifying and solving issues
  • Availability to work different shifts as needed (Schedule will mostly be 8 a.m. - 5 p.m. approx.) 


Additional Information


Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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