STS Technology Program Account Manger
Staples Contract Division's Technology Solutions Group for SMB (small to medium size businesses... Staples Advantage) is growing and we are adding an inside sales position based in (enter city). This person will consult and collaborate in a joint sales motion with our Inside Account Managers, current customer base, as well as work with our Business Development team when applicable on new client acquisition. We will support and sell the entire technology product and services offering, which includes, but is not limited to printers, headsets, memory, shredders and many other office technology products. We will also sell our remote managed services offering, as well as professional services offering.
Identify and close sales opportunities within existing accounts and identified New Business accounts
Work with the inside sales team in a joint selling motion to develop a defined technology program to support specific account requirements through extensive product and service knowledge while growing sales, gross margin and technology penetration
Provide ongoing training to the Inside Account Management Team on methods to identify and do preliminary qualification of the technology opportunities
Ensure that the Inside Account Managers feel comfortable and confident discussing and broaching the subject of low tech commodity items and managed and professional services
Develop, nurture and grow key manufacturer relationships and facilitate the building of a relationship between these manufacturer partners and the Inside Account Managers
Provide consultative information to customer and the inside sales force in product pricing, selection, associated products and services
Effectively influence inside sales force to recommend quality technology solutions that meet customer needs and reflect target margin rates
Work closely with product sourcing team to support the order placement process and insure a high level of customer satisfaction
- High school diploma or GED
- 2-5 years related experience
- Successful experience selling, implementing and managing business programs to customers at the administrative, management, and senior management levels
- Extensive knowledge of Business technology hardware, peripherals and knowledge of various print technologies as well as remote managed and professional services
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.